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Troubleshooting - languages & translations

Basic troubleshooting for translation and language issues.

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Written by Myagi Support
Updated over a week ago

Myagi is accessible in 156 countries and supports 57 languages. However, sometimes, language or translation issues can occur due to browser or device settings. Here’s a quick guide to troubleshoot.

Steps to Resolve Language Issues:

  1. Check Myagi’s language settings and ensure they match your preferred language.


  2. Verify your browser’s automatic translation features are disabled (e.g., Chrome’s translate settings: Chrome language settings) or Safari’s translate options: Safari website translation).

  3. Clear cache or reset your browser/device language settings if needed.
    ▪️ Clear Chrome cache and cookies
    ▪️ Reset Chrome settings to default
    ▪️ Clear the history, cache, and cookies from Safari

  4. If the issue persists, please contact our Support Team via chat and provide as much detail as possible (including screenshots or a video, and your device and browser settings) so we can assist you further.

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