👥 Teams
Teams are structured groups of users within your company account. They help manage enrollments, streamline reporting, and improve communication and efficiency.
Think of Teams as your retail stores or physical locations.
Each Team:
Includes multiple users (store staff, for example).
Is managed by a Team Manager, who oversees training progress and user engagement.
Can be assigned specific content or permissions.
🗺️ Areas
Areas are higher-level groupings of Teams that represent divisions of your business. This structure allows for easier reporting, management, and oversight across multiple Teams.
Common examples include:
🏬 District or Region – e.g., East Coast, West Coast
🏃 Area of Activity – e.g., Bike Area, Running Area, Fitness Area
By grouping Teams into Areas, your company can:
Simplify administrative tasks
Improve visibility into regional or departmental performance
Generate more detailed and organized reports
👩👩👧👦 User Groups
User Groups categorize users by their roles or responsibilities, regardless of which Team or Area they belong to.
Examples include:
💼 Department: Sales, HR, IT
🤝 Business Function: Support Teams, Project Teams, Managers
User Groups make it easy to deliver tailored training — for example, sending content only to Store Managers or Sales Specialists across all locations.
🔄 Example: How It All Works Together
Let’s say Sony is a Brand that wants to train Best Buy Store staff on a new line of noise-cancelling headphones. Here’s how they would use Myagi to distribute content effectively across their retail network:
1. Brand: Sony
Sony, as the Brand account, creates training content for the “WH-1000XM6 Series” and shares it with Best Buy through Myagi.
2. Retailer: Best Buy
Best Buy receives the content and distributes it internally via Myagi.
3. Teams: Store Locations
Each Best Buy store is a separate Team — for example:
Best Buy – Chicago Downtown
Best Buy – San Francisco Market Street
Each Team includes store staff and is managed by a Team Manager, who monitors training completion.
4. Areas: Regional Groupings of Teams
Best Buy organizes multiple Teams into Areas for easier reporting:
Midwest Region (Illinois, Ohio, Michigan)
West Coast Region (California, Oregon, Washington)
This helps Best Buy — and Sony — view training performance by region.
5. User Groups: Roles Across Teams
Staff are also grouped by role:
Audio Sales Specialists
Store Managers
Customer Service Teams
This allows Sony to target training — for example, sending product knowledge only to Audio Sales Specialists, regardless of store or region.
👇🏻 Summary
Level | Purpose | Example |
Team | Individual store or local unit | Best Buy – Chicago Downtown |
Area | Group of Teams by region or type | Midwest Region |
User Group | Role-based grouping across Teams | Audio Sales Specialists |
🎯 Key Takeaway
Use Teams to manage store-level users, Areas to organize regions or business units, and User Groups to target training by role — giving your organization the flexibility to train and track performance at every level.