Teams are structured groups of users within your company account that help manage enrollments, streamline reporting, and improve overall efficiency. Think of teams as your retail stores or physical locations. Each team comprises multiple users and is overseen by a Team Manager, who is responsible for organizing, monitoring, and facilitating activities within the group.
Areas are higher-level groupings of teams designed to organize different divisions of your business. This structure simplifies enrollment management and reporting, making it easier to oversee multiple teams. Common reasons to create areas include:
District or Region: For example, East Coast or West Coast.
Areas of Sports Activity: Such as Bike Area, Running Area, or Fitness Area.
By grouping teams into Areas, companies can enhance oversight, simplify administration, and generate more effective reports based on their organizational structure.
In addition to Teams and Areas, User Groups are also available and these are most commonly used for grouping by responsibilities.
Department (e.g., Sales, HR, IT)
Business Function (e.g., Support Teams, Project Teams)
What is an example of how things work?
Let’s say Sony is a brand that wants to train Best Buy store staff on a new line of noise-cancelling headphones. Here’s how they would use Myagi to distribute content effectively across their retail network:
Brand: Sony
Sony is the Brand Account on Myagi. Their content team creates lessons about the features, benefits, and selling tips for their latest headphones.
They upload this content to Myagi and organize it into a Plan called:
“Introducing the WH-1000XM6 Series”
Retailer: Best Buy
Best Buy has its own Myagi account. Sony is connected to them through Myagi and shares the headphone training content directly to Best Buy’s staff via a Channel.
Teams: Best Buy Store Locations
Each Best Buy store is set up as a Team in Best Buy’s Myagi account. For example:
Best Buy – Chicago Downtown
Best Buy – San Francisco Market Street
Each team includes the store staff and is overseen by a Team Manager, usually the store or department manager. These managers can track who has completed the training and provide support to their teams.
Areas: Regional Groupings of Stores
To streamline reporting and oversight, Best Buy groups multiple stores into Areas. For example:
Midwest Region (includes all Illinois, Ohio, and Michigan stores)
West Coast Region (includes California, Oregon, and Washington stores)
Now, if Sony wants to see how training is progressing in the Midwest, they can look at Area-level reporting.
User Groups: Roles and Functions Across Stores
In addition to organizing by store and region, Best Buy uses User Groups to categorize staff by role. For example:
Audio Sales Specialists
Store Managers
Customer Service Teams
Sony can choose to send specific training only to the Audio Sales Specialists, regardless of which store or region they’re in.