Freemium Pro | Company Admin
Myagi’s video partner, Wistia, now automatically generates captions for newly uploaded videos. While this improves accessibility, the captions are AI-generated and may not be fully accurate. Here’s how you can manage captions and make sure they align with your needs:
Turning Off Captions
To turn off or switch caption languages on a video:
Click the “CC” icon in the video frame menu.
Select another available language or choose to turn captions off completely.
Deleting Captions (For Admins)
If you’re a Myagi Admin and want to remove captions:
Navigate to the lesson that contains the video.
Click on the video content to access Closed Captioning options.
Select “Upload captions (Subtitles) for your video.”
From there, delete any unwanted language files or remove all captions entirely.
Need Help? Let Us Manage It for You
If you’re unsure how to manage captions, just send a link to the lesson or video to our Support Team.
They can upload or remove SRT files on your behalf.
Professional Captioning & Translation Services
For captions that are 100% accurate or translated into different languages, ask us about our Professional Services.
📩 Reach out to Support team through the chatbot to get started.