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RepConnect

How to use and manage the RepConnect Feature on Myagi!

Myagi Support avatar
Written by Myagi Support
Updated over a week ago

RepConnect is a powerful tool designed to support brand representatives during in-person store visits. It provides valuable insights into the store, its management, and user engagement with brand content. Additionally, it allows brands to instantly award recognition badges to users on-site.

For RepConnect to function effectively on your account, Network Groups must be set up, with each group assigned to a specific user. If you haven’t done this yet, please follow these instructions.

How To use RepConnect

First, ensure you have the Myagi app installed on your device:

Once logged in, tap the store icon in the lower right corner of the menu. This will open the RepConnect tab within the Myagi app, which is divided into two sections: Store and Sharelinks.

Store Information

Features

  • Search for a Store: Locate a store by name or address. (Note: Some stores may not have an address listed; we are actively working with retailers to resolve this.)

  • Overview: Displays key details about the store, including:

    • People: The number of users in the team.

    • Engaged People: Users who have interacted with the brand’s content within the last 90 days.

    • Content badge awards: Total content badges awarded to users in the last 90 days.

    • Recognition badge awards: Total recognition badges awarded to users in the last 90 days.

    • Lesson Feedback: Total comments left on the brand’s content after completing a lesson in the last 90 days.

    • Brand Advocacy score: The total score measures user engagement and enthusiasm for a brand’s content through interactions, completions, and feedback.

    • Brand Advocacy surveys: The number of brand advocacy surveys completed within the last 90 days.

Sharelinks

Features

  • All sharelinks can be accessed here.

  • Each sharelink will include:

    • A unique QR code

    • A list of channels the user can access using the sharelink/QR code

    • A clickable link for easy sharing

By providing these sharelinks to users during in-store visits, they can sign up directly to your content, join their retail business and store on Myagi, or even set up an account if their business isn't registered yet.

Recognition Badge awards

Features

  • A list of all available badges will be displayed.

This is an excellent way to recognize users for the in-store activities they are performing effectively, rewarding them digitally through Myagi. For example, if your product is perfectly merchandised in-store, consider creating a "VM Expert" badge and assigning it to everyone in the store.

Learn more about setting up badges here.

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